Singapore Office Communication/Phone System Experts – AE ConnectZ
AE ConnectZ Pte Ltd focus its efforts on providing telecommunication solutions to Small Medium Business (SMB). With the increasing demand in SMB environment, Alcatel-Lucent OmniPCX Office provides all the essential applications and firmware to achieve staffs efficiency and customers’ satisfactions.
Discover seamless & effective communication & phone systems.
PIMphony
PIMphony, a soft phone solution for SME that turns your PC into a powerful and easy to use communitcation tool!
PIMphony is a personal communication manager, transforming all the power of the telephone with a single click.
With an intuitive graphical user interface, you can manage all your voice mails tagged with caller name, phone number and allow you to instantly call back the with just a click.
Never miss a call again, keep track of all your incoming, outgoing, answered and unanswered calls using PIMphony.
PIMphony works seamlessly with you Microsoft Outlook to pull out the contact card when a contact calls you.
Optimize your call flow management and improve your customer service. Using PIMphony, you can also see the state of all your colleagues and their phone and forward status.
What small/large offices need?
Your business need to maintain and improve customer satisfaction, increase employee productivity and have good cost control to suit your organizational structure.
For small or medium businesses, competitive excellence depends on customer satisfaction, employee productivity and streamlined operational costs. Alcatel-Lucent’s dynamic communications help you strengthen relationships, increase collaboration and mobility and improve performance. We offer simplified communications for SMBs on the move. Rely on us to connect people, knowledge and communications networks as you prepare for the future
What call centers need?
A call center solution to effectively manage all customers to provide efficient support and marketing campaign management effort.
Alcatel OmniTouch Call Center Office is designed to meet your call center handling needs. It’s a complete, packaged call center solution reinforcing the “All-in-One” positioning of OmniPCX Office allowing users to:
- improve call handling,
- handle more calls,
- optimize the efficiency and effectiveness of the company’s resources,
- keep the quality of service under control,
- monitor and anticipate the incoming calls flow.










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